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Payment & Refund Policy

Thank you for your interest in one of our training courses, please take the time to read our Paymente and Refund Policies when registering for training, making payments, and refunds for payments made. If you have any questions or need additional information please contact us.

Payment Policy
Invoicing for Our Training Courses- TTCS will e-mail an invoice and credit card payment link to the contact listed on the registration form for payments within 15-days of the training course date. The e-mail will include links to view and print your invoice and to make a payment by credit card if you wish to do so.
Our Invoices will be from: Technicon Training & Consulting Services <quickbooks@notification.intuit.com>
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Payments- TTCS accepts government and business account payments by check and Credit Card. We do not accept personal checks, however we will accept a credit card payment for persons paying for individual training and payment must be made prior to the first day of the training course. Prepayments by check and credit card that are received by TTCS will be deposited. If there is a refund request, it will be based on the registration and cancellation policy as well as the Refund Policy stated below.
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Past Due Payments- ALL payments are 30-Days Net. If TTCS does not receive a payment by the Invoice Due Date, we will send one reminder notice and if a payment is not received 30-days after that notice, TTCS will add a $50.00 Past Due Late Fee and reinvoice the agency. A $50.00 Past Due Late Fee will be added every additional 30-days that TTCS does not receive payment. No Exceptions.
Refund Policy
TTCS absorbs initial credit card purchase transaction fees of 4% of the total purchase as a benefit and convenience to our customers.
If an agency or individual cancels a registration and requests a refund, TTCS will charge back the initial transaction fee along with the refund fee stated below.

Full Refunds by Credit Card-  a credit card refund transaction fee of 4%  and the original transaction fee of 4% for a total of 8%  will be deducted from the total amount of original purchase. Please make sure you notify your finance department that the amount refunded (credited back to the original credit card) on the statement will be less the processing fee. 

Partial Refunds by Credit Card-  credit cards will be charged a refund fee of 4% on the amount being refunded. 

   NOTE: TTCS, TSYS, and Authorize.Net are not responsible for any additional refund or other transaction fees you may incur through your credit card company or bank.

Refunds by  Check-  For payments made by check after the original payment has been deposited, there will be a processing fee of $25.00 to process a full or partial refund check. The amount refunded will be less the processing fee. If the check has not been deposited at the time a refund is requested TTCS will mail the original check back to the issuer.

No Refunds will be issued for participants who fail to show up for a training course, cancels on the first day of class, leaves and does not return after starting a class, or after thirty (30) days of payment being deposited. No Exceptions.

NOTE: TTCS will not issue a credit towards a future training course when payment has already been processed.

Full or partial credit card and check payment refunds must be requested through the agency and approved by TTCS within 30 days of the original credit card purchase transaction date or check deposit date.

NO Refunds will be processed after 30 days of payment being deposited.

Cancelled & Re-Scheduled Class Refunds-  if there are circumstances beyond our control where a class had to be cancelled or re-scheduled, TTCS will refund any payments made to the agency or individual without charging refund fees.

Terms & Conditions Page