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Terms & Conditions

Thank you for your interest in one of our training courses, please take the time to read our Terms & Conditions when registering for training, making payments, or Cancelling from a class before submitting a registration. If you have any questions or need additional information please contact us.

Registration Policy

When registering in our training courses, the individual and/or organization is authorizing the registration for a particular class and will be responsible for payment, cancellation, or other notifications to TTCS.

-It is the individual or organization's responsibility to ensure that all participants receive the registration confirmation and any supplemental information or student materials that may be included with the confirmation.

-Participants must complete all training requirements including attendance, for all classes in order to receive a certificate of completion. Students who do not meet the training requirements will only receive a certificate of attendance and in the case of law enforcement officers and telecommunicators, they will not be able to use attendance certificate training hours for Biennium or Advanced Training Hours per the NMLEA.

-To minimize interruptions and to complete training requirements, participants should make any necessary scheduling arrangements to attend the entire course of instruction.

-Tuition costs do not cover items such as meals, boarding, transportation or other like and similar expenses.

Payment for Services

It is the responsibility of the individual or organization to make full payment within 30 days for any training course attended. The following payments are currently accepted:

Payment by Check- We accept government or business account issued checks only, we do not accept personal checks (see personal payment section below.) Unless payments are received prior to the course of training, we will invoice the individual and/or organization for the total amount due within 15-days of the class unless otherwise requested by the agency. Our invoices are 30 days net unless otherwise specified. 

Purchase Orders- If your organization requires a PO Number on our invoice we request that you forward the purchase order no later than 15-days prior to the course via fax, mail, or e-mail. If the Purchase Order number is known at time of registration, please include that number in the applicable field on the registration form. If TTCS does not receive a PO Number, the invoice will indicate None Received. All invoices are 30 Days Net. 

Credit Card- If payment is to be made by credit card the email invoice will include a link to process your payment.

Credit Card SecurityTTCS takes the security of your credit card and data seriously, at this time we are partnered with TSYS  and Authorize.Net Merchant Services, which are trusted and secure methods for making credit card payments on-line. TSYS and Authroize.Net are compliant with the Payment Card Industry Data Security Standard (PCI DSS) to reduce credit card data theft and fraud. TTCS does not see or hold any credit card information and is not responsible for any illegal retrieval of credit card data through hacking or other means of our Merchant Services if that should occur.

Personal Payment- Individuals who register and are paying with personal funds for a training course are required to submit payment by credit card. Payments must be electronically received and deposited into our business account prior to the first day of class. When making payment please allow 3-5 day processing time through the credit card company or bank.
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TTCS POLICY NOTE: In cases where organizations have failed to pay in a timely manner or where participants have failed to show up for a class without a cancellation notification to TTCS, we will require pre-payment prior to the first day of class for future registrations and there will be no refunds for payment for any reason.
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