This 5-day/40-hour course is designed for Law Enforcement, Dispatch/Communications, Detention/Corrections, FTOs, CTOs, Instructors, Administrative Support, and other Public Safety Personnel.
Training is accredited through the NMLEA and accepted towards 40 hours of Advanced Credit for First Line Supervisor Level Certification.
Course Focus:
Roles and duties of a first line supervisor or manager to lead, direct, and influence their staff to reduce organizational liability and effectively create higher levels of professionalism within an organization and their communities.
Course Topics Include:
Principles of Supervision & Management
Principles of Leadership
Supervisory Influence of Ethics,Values, and Bias Awareness
Management & Personnel Social Styles
Performance Management (Discipline & Appraisal Processes)
Legal & Liability Implications for Supervisors & Managers
Problem Solving & Decision Making
Conflict Resolution
Principles of Leadership
Supervisory Influence of Ethics,Values, and Bias Awareness
Management & Personnel Social Styles
Performance Management (Discipline & Appraisal Processes)
Legal & Liability Implications for Supervisors & Managers
Problem Solving & Decision Making
Conflict Resolution
Students participate in various practical exercises, discussion, and case studies throughout the class.
