This 2 Hour live online training class is designed for Law Enforcement and Public Safety Telecommunications CTO's, CTO Shift Supervisors, and Field Training & Evaluation Program Managers/Coordinators.
This IS NOT a CTO Certification Class.
Training is accredited through the NMLEA.
Course Focus:
Participants gain a better understanding how stress can effect the performance of a trainee and what CTO's need to be aware of when training new and lateral telecommunicators.
Course Topics Include:
Training Goals & Success Factors
Cornerstones for Trainee Failure
Psychological and Physiological Dynamics of Trainee Performance
How CTO's Need to Think about what they are Doing
Using Good CTO Traits
Stress Management
Students participate in discussion, case studies, and Q&A throughout the class.
